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Fluida Station Pro: installation guide

Configure the Fluida Station Pro to record certified timestamps with Smartphones or NFC Badges

Fulvia Chesi avatar
Written by Fulvia Chesi
Updated over a year ago

The Fluida Station Pro allows users to record certified timestamps with a smartphone, via Bluetooth technology, or with an NFC badge (NTAG 213 or 216).

Configure and install the Fluida Station Pro

Before getting started check that:

  • You are in possession of the Fluida Station Pro.

  • You have enabled location services (GPS) and Bluetooth on your smartphone, and you have authorized the Fluida app to use Bluetooth and access your location.

  • You have access to a 2.4GHz or 5GHz frequency Wi-Fi network, or you have a 2G, 3G or 4G-enabled SIM card.

  • The Fluida Station Pro has not already been assigned to one of your company's other workplaces.

  • You have an Administrator profile or a Power User profile.

  • You have created the workplace you wish to assign the Fluida Station Pro to.

This short video tutorial illustrates all the steps required to set up the Fluida Station Pro and start using it to record certified timestamps.

Power on the Fluida Station Pro for the first time

  1. Remove the back cover of the Fluida Station Pro by unscrewing the 4 screws (this step does not require a screwdriver), remove the protective battery tab, insert the battery into the battery compartment, and close the Fluida Station Pro.

  2. Connect the Fluida Station Pro to a power source via one of the two USB cables provided in the box.

  3. If the Fluida Station Pro is sufficiently charged, power it on by pressing the power button in the upper right corner of the display.

The Fluida Station Pro is now powered on and can be connected to the Internet.

💡 The Fluida Station Pro's battery has a runtime of about two days, although use in particularly cold environments may shorten this interval: leave it plugged in at all times, so you don't have to worry about recharging it.

Connect the Fluida Station Pro to the Internet

When powered on for the first time, the Fluida Station Pro will display a home screen from which you can choose how to connect to the Internet.

Connect the Fluida Station Pro to Wi-Fi

  1. Select Wi-Fi Network.

  2. Select the Wi-Fi network you wish to connect to and enter the password (if required).

Once connected to the Internet, the device takes a few minutes to install the Kiosk by Fluida app.

Insert a SIM card

  1. Power off the Fluida Station Pro.

  2. Remove the back cover of the Fluida Station Pro by unscrewing the 4 screws (this step does not require a screwdriver).

  3. Remove the battery.

  4. Insert the SIM card into the SIM card slot, located inside the battery compartment, and close the Fluida Station Pro.

  5. Select SIM card.

  6. Restart the Fluida Station Pro by pressing the power button on the top right of the display and selecting Restart.

Once connected to the Internet, the device takes a few minutes to install the Kiosk by Fluida app.

Open the Kiosk by Fluida app

To open Fluida's Kiosk app on the Fluida Station Pro, select Kiosk by Fluida on the main screen.

The Kiosk app is open, and a screen displaying information about the newly installed device is now visible. This screen displays theNFC device ID and the Fluida Station Pro's model number.

Assign the Fluida Station Pro to a workplace based on the timestamping method you wish to use

Assign the Fluida Station Pro to a workplace where you wish to record timestamps via NFC badge

  1. Access Fluida from a PC or smartphone.

  2. Go to Company > Organization > Workplaces.

  3. Select the workplace to which you wish to assign the Fluida Station Pro.

  4. Select Add + next to NFC.

  5. Give a name to the timestamping device and enter the NFC device ID.

  6. Select Assign.

  7. Click Done on the Fluida Station Pro screen to complete the process and display the timestamping screen.

The Fluida Station Pro has now been assigned to the workplace and is visible in that workplace's settings, in the NFC section. The device can now record the timestamps of users working from this location, if said users have been authorized to use their "NFC Badge" as their timestamping method.

We recommend that you assign a badge to a user and record a test timestamp to verify that the device is working properly before permanently placing it the workplace it was assigned to.

💡 A single Fluida Station Pro can be simultaneously assigned to several companies that, for example, are located in the same building.

Assign the Fluida Station Pro to a workplace where you wish to record timestamps via Smartphone

  1. Open the Fluida app on your smartphone.

  2. Go to Company > Organization > Workplaces.

  3. Select the workplace to which you wish to assign the Fluida Station Pro.

  4. Select Add + next to Bluetooth.

  5. In the list of detected Bluetooth devices, select the device that starts with FX<numero modello>.

  6. Select Next.

  7. If you wish to, you can customize the name of the device.

  8. Select Assign to confirm.

The Fluida Station Pro has now been assigned to the workplace and is visible in that workplace's settings, in the Bluetooth section. The device can now record the timestamps of users working from this location, if said users have been authorized to use their "Smartphone" as their timestamping method.

We recommend that you record a test timestamp to verify that the device is working properly before permanently placing it the workplace it was assigned to.

💡 A single Fluida Station Pro can be simultaneously assigned to several companies that, for example, are located in the same building.

What is inside the Fluida Station Pro's box?

Inside the Fluida Station Pro's box you will find:

  • The Fluida Station Pro

  • The battery

  • Two types of power cables

  • The charger

  • All that is required for wall installation (a VESA mount to attach the Station to the wall, screws and anchors)

💡 The Fluida Station Pro's included battery is already placed within the device.

Tips to guide the placement of the Fluida Station Pro

Once the Fluida Station Pro has been properly configured and a test timestamp has been performed, the device is ready to be placed permanently.

Place the Fluida Station Pro indoors, near the entrance of your workplace, such that users will be able to interact with it easily. If users will be recording timestamps via NFC Badge, make sure the Fluida Station Pro is easy to reach so that they may comfortably hold their badges close to the reader.

After securing the square support bracket to the wall using a drill and screwdriver, attach the butterfly bracket to the Fluida Station Pro using the included screws. Finally, install the Fluida Station Pro on the wall by sliding the butterfly bracket inside the square one.


What can go wrong during the installation of a Fluida Station Pro

Your company's Wi-Fi network is not detected by the Fluida Station Pro

First, check that your company's Wi-Fi network is not hidden. If it is, you will have to manually enter the network's name in the Fluida Station Pro, in addition to the password.

The Fluida Station Pro's screen remains black and/or won't power on

Make sure the Fluida Station Pro is charged and connected to a power source.

If it is already connected to a power source, verify that the power cord and power source are not malfunctioning. Try plugging the Fluida Station Pro into a different power outlet or using a different power cord.

The Fluida Station Pro is powered on and connected to the Internet, but when I try to assign it to a workplace, it is not detected

Try uninstalling and reinstalling the Kiosk app on the Fluida Station Pro, then try to assign it to your workplace once more.

If the Fluida Station Pro is detected but, after selecting it, the assignment process fails, close the Fluida app and relaunch it. Finally, try to assign it to your workplace again.

The Fluida Station Pro is powered on and connected to the Internet, but it keeps displaying the "No applications installed" screen

  1. Press and hold the center button on the Fluida Station Pro's display for a few seconds.

  2. Press the synchronization symbol 🔄 next to Dashboard.

  3. If the synchronization is successful, press one of the touch buttons located on the bottom navigation bar. You should now see the entries Dashboard, Settings and Kiosk by Fluida.

💡 If the synchronization fails, contact support@fluida.io and communicate the string or characters you see under "Owner's name", in the screen that opens up after pressing the synchronization symbol 🔄 next to Dashboard.

The Fluida Station Pro is powered on and connected to the Internet, but I don't see the Kiosk by Fluida app. I only see Dashboard and Settings

  1. Open the Dashboard to display the Fluida Station Pro ID, which is the string of characters that can be found under Owner's name.

  2. Contact support@fluida.io and report your Fluida Station Pro's ID.

💡 If even the Dashboard is not visible, you can access the page containing the Fluida Station Pro' ID by pressing and holding the center button on the Fluida Station Pro's display for a few seconds.

The Fluida Station Pro discharges too quickly

The Fluida Station Pro's battery has a runtime of about two days, but this interval may vary depending on where the device is installed: a particularly cold environment, for example, will significantly reduce battery life.

To prevent the Fluida Station Pro from running out of power at inopportune times, and therefore prevent users from recording timestamps, we recommend keeping it plugged in at all times using the included power cable.

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