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Reset or change your password

How to recover a forgotten password or change an existing one

Fulvia Chesi avatar
Written by Fulvia Chesi
Updated over 2 years ago

If you can't log in to Fluida, perform a few simple steps before resetting your password.

  • Check that the email and password entered are correct

  • You may have entered the password correctly: check that the email you are trying to access is the same as the one you used to register on Fluida.

If you still can't log in, you can reset your password directly from the app or desktop browser.

Reset a forgotten password

If you have lost/forgotten your Fluida password and are unable to log in, you can reset it by following these steps:

  • Open the Fluida app, or connect to app.fluida.io from a browser

  • Click "I forgot my password"

  • Enter the email with which you usually access Fluida and click "Next"

  • Enter the verification code that was just sent to you by email

  • Enter a new password and click "Confirm"

Change the existing password

You can change your account password from your personal profile settings. In the Login details section, click "Change your password" and fill in the required fields.

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