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Report the fact that you will be working remotely, or request to do so
Report the fact that you will be working remotely, or request to do so

Report the fact that you will be working remotely, or request to do so, by submitting a remote work justification.

Fulvia Chesi avatar
Written by Fulvia Chesi
Updated over a week ago

Add a period of remote work to the presence calendar

With Fluida, you can report the fact that you will be working remotely, or request to do so, by submitting a remote work justification.

To do so:

  1. On the Home, click the + / + New button.

  2. Select the justification category (Remote working).

  3. Select the type of justification from the drop-down menu (if the category contains more than one).

  4. Enter the start and end dates and times. Alternatively, enter the duration if a flexible shift is planned for the selected day.

  5. Once you have filled in the required fields and entered any notes, click Proceed.

  6. If you wish to notify other people in the company, in addition to the designated approver, click "Add people" and select them. Click "Add" to confirm.

  7. Click "Send Request" or “Send report", depending on the case, to submit the justification.

The justification has been submitted and is now visible on the presence calendar if it pertains to a period of time during which work is scheduled to take place. The designated approver, along with any additional recipients that were selected, will receive a notification.

💡 You can always add a justification right from the daily calendar.

To do so, select a specific day on the calendar and click the three dots in the upper right, next to the shift that is scheduled to take place.

💡 If you have an Administrator or Power User profile, you can submit an overtime request on another user’s behalf and add it to their presence calendar. After clicking "New", select the person for whom you want to enter the request from the drop-down menu.

Modify a justification that was previously submitted

If entries have not been disabled for the period concerned by the justification in question, it is possible to modify a justification that was previously submitted.

To do so:

  1. Open the presence calendar.

  2. Select the day to which you added the justification you wish to modify.

  3. Click on the justification to open a detailed view.

  4. Select Modify on the bottom left.

  5. Modify each field of the justification as needed.

  6. Select Proceed.

  7. If other people in the company must be notified, in addition to the designated approver, select them. Then click Send Report.

The justification has been modified and is visible on the presence calendar. The designated approver, along with any additional recipients that were selected, will receive a notification.

💡 If you have an Administrator or Power User profile, you can modify a justification on another user’s behalf by accessing their presence calendar.

Delete a justification that was previously submitted

If entries have not been disabled for the period concerned by the justification in question, it is possible to delete a justification that was previously submitted.

To do so:

  1. Open the presence calendar.

  2. Select the day to which you added the justification you wish to delete.

  3. Click on the justification to open a detailed view.

  4. Select Delete on the bottom right.

  5. Select Ok to confirm.

The justification has been deleted and is no longer visible on the presence calendar. The designated approver, along with any additional recipients that were selected, will receive a notification.

💡 If you have an Administrator or Power User profile, you can delete a justification on another user’s behalf by accessing their daily calendar.


I do not see the Remote working justification option

If you cannot see the Remote working justification category, this means that entering remote working justifications is not allowed for you or company-wide.

Alternatively, you can report that you will be working remotely with the Change Location option.

If you do not see the Change location option either, it is likely that remote working is not allowed for you or company-wide.

I cannot see the justification that was added to the calendar

If the request that you submitted is not visible on the presence calendar, try closing and reopening the calendar in order to refresh it. If you still don't see the justification, it might be for one of the following reasons:

  • A remote work request has been submitted for a period during which no work is scheduled to take place (for example: you have submitted a request to work remotely from 8:00 to 9:30, but your shift begins at 10:00).

  • A remote work request has been submitted for a day on which an absence due to illness, or another reason, has already been reported.

  • In the case of a fixed shift, the remote work request is in conflict with a more recent justification.

I see both the option Remote working and Change location: which one do I choose?

If you can enter both a Remote working and a Change of location justification, check with your company how you should notify that you will be working remotely.

I am unable to modify or delete a justification that was previously submitted

Only justifications marked as "Confirmed" or "Pending" can be modified or deleted. Users with an Administrator or Power User profile can modify or delete justifications marked by one of the above statuses at any time, whereas the "subject" of the justification can do so only if entries have not been disabled for the month that the justification pertains to. Finally, managers or designated approvers can only approve or reject the requests they receive: they cannot modify or delete justifications on behalf of other users.

I can't add a justification. I receive the error message "No approver”

If you can't submit a justification and receive the error message "No approver," despite the fact that a designated approver has been defined, check that your internet connection is stable and try re-submitting the justification.

When I submit, modify, or delete a justification, the application "freezes" and gets stuck on a loading screen

In case of loading problems after submitting, modifying or deleting a justification, quit and relaunch the app. Finally, verify that the justification has been entered correctly.

A justification has been deleted but is still visible on the presence calendar

If you have deleted a justification but it does not disappear from the calendar, try reloading the page in question, exiting and re-entering the calendar, momentarily switching to another day or month, or quitting and relaunching the application.

After modifying a justification, the changes I made are not reflected in the calendar

If you have modified a justification but the changes you made are not visible on the calendar, try reloading the page in question, exiting and re-entering the calendar, momentarily switching to another day or month, or quitting and relaunching the application.

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