Add a delay to the presence calendar
With Fluida, you can notify your managers and colleagues that you will be late for work by submitting a delay justification.
To do so:
On the Home page, click the + / + New button.
Select the justification category.
Select the type of justification from the drop-down menu (if the category contains more than one).
Indicate the expected arrival day and time, along with the reason for the delay.
Once all fields have been filled out, click Proceed.
If you wish to notify other people in the company, in addition to the designated approver, click Add people and select them. Click Add to confirm.
Click Send Request or Send report, depending on the case, to submit the justification.
The justification has been submitted and is now visible on the presence calendar if it pertains to a period of time during which work is scheduled to take place. The designated approver, along with any additional recipients that were selected, will receive a notification.
💡 You can always add a justification right from the daily calendar.
To do so, select a specific day on the calendar and click the three dots in the upper right, next to the shift that is scheduled to take place.
💡 If you have an Administrator or Power User profile, you can submit a justification on another user’s behalf and add it to their presence calendar: after clicking "New," select the person for whom you want to enter the justification from the drop-down menu.
Modify a justification that was previously submitted
If entries have not been disabled for the month concerned by the justification in question, it is possible to modify a justification that was previously submitted.
To do so:
Open the presence calendar.
Select the day to which you added the justification you wish to modify.
Click on the justification to open a detailed view.
Select Modify on the bottom left.
Modify each field of the justification as needed.
Select Proceed.
If other people in the company must be notified, in addition to the designated approver, select them. Then click Send Report.
The justification has been modified and is visible on the presence calendar. The designated approver, along with any additional recipients that were selected, will receive a notification.
💡 If you have an Administrator or Power User profile, you can modify a justification on another user’s behalf by accessing their presence calendar.
Delete a justification that was previously submitted
If entries have not been disabled for the month concerned by the justification in question, it is possible to delete a justification that was previously submitted.
To do so:
Open the presence calendar.
Select the day to which you added the justification you wish to modify.
Click on the justification to open a detailed view.
Select Delete on the bottom right.
Select Ok to confirm.
The justification has been deleted and is no longer visible on the presence calendar. The designated approver, along with any additional recipients that were selected, will receive a notification.
💡 If you have an Administrator or Power User profile, you can delete a justification on another user’s behalf by accessing their presence calendar.
I cannot see the justification that was added to the calendar
If the notification that you submitted is not visible on the presence calendar, try closing and reopening the calendar in order to refresh it. If you still don't see the justification, it might be for one of the following reasons:
The delay justification was submitted for a day or time during which no work is scheduled to take place (e.g. you indicated that you will be late and arrive at 8:40 AM, but your shift is scheduled to begin at 9:00 AM).
The late arrival justification has been submitted for a day on which an absence due to illness had already been reported.
In the case of a fixed shift, the delay is in conflict with a more recent justification.
I am unable to modify or delete a justification that was previously submitted
Only justifications marked as "Confirmed" or "Pending" can be modified or deleted. Company users with an Administrator or Power User profile are always able to modify or delete justifications marked by this status, whereas the "subject" of the justification can do so only if entries have not been disabled for the month that the justification falls in. Finally, managers or designated approvers can only approve or reject the requests they receive: they cannot modify or delete justifications on behalf of other users.
I can't add a justification. I receive the error message "No approver”
If you can't submit a justification and receive the error message "No approver," despite the fact that a designated approver has been defined, check that your internet connection is stable and try re-submitting the justification.
When I submit, modify, or delete a justification, the application "freezes" and gets stuck on a loading screen
In case of loading problems after submitting, modifying or deleting a justification, quit and relaunch the Fluida app. Finally, make sure that the justification has been entered correctly.
A justification has been deleted but is still visible on the presence calendar
If you have deleted a justification but it does not disappear from the calendar, try reloading the page in question, exiting and re-entering the calendar, momentarily switching to another day or month, or quitting and relaunching the application.
After modifying a justification, the changes I made are not reflected in the calendar
If you have modified a justification but the changes you made are not visible on the calendar, try reloading the page in question, exiting and re-entering the calendar, momentarily switching to another day or month, or quitting and relaunching the application.